cherry: (jason)
Cherry ([personal profile] cherry) wrote2004-06-14 02:44 pm

Fsck this.

My fish died, my car needs the CV shaft replaced, and my computer is beyond messed.

To those of you I owe writing, applications, or email: My apologies, but until I am able to force my personal computer to function for more than a few minutes, you're going to have to hold on to your hats.

[livejournal.com profile] elvenjen4: I'm going to try to run a fsck when I get home from work, but I don't know if I can get it to boot up that far -- it's been dying well before it's booted.

It's got what I think is a hardware number on the forced shutdown messages. My preferences are all gone, my bookmarks disappeared, I can't keep programs launched (problems no longer occur solely when charging, but there's something else wrong with the battery: I left it fully charged, and when I went to boot it up it was dry), and I constantly get shutdown messages, even during a boot. Zapping the PRAM doesn't work, and what I thought was my Norton CD turns out to be the OS9 version.

Any ideas?

[identity profile] elvenjen4.livejournal.com 2004-06-14 03:18 pm (UTC)(link)
That's strange. And bad! :(

The Norton disk will still work. You need to run it as the Startup disk and run utilities from it that way. What you do is (when it's off) get a paperclip and stick it in the hole next to the CD tray. That'll eject the tray. Put the CD in and close it. When you hit the power button, immediately press and hold the "C" key until you start up with the system. That will boot from the CD system. It's okay if it's System 9 it'll still repair (hopefully) files on your harddrive.

Also if you can, pop up your keyboard (from the top) and take out the extra memory chip. It should be around the top left corner of the keyboard. If you have an Airport wireless card, take that out, and it's underneath. It may be a bad memory chip. You'll know which one to take out because you can't take out the 128. :) If you have some small screwdrivers or people who recognize computer parts, do it!

There's also something called Open Firmware mode that I have to research some more.

If none of that works, I'll research Firmware and get my friend to send you the OS X Norton. Then, take it to a store or send it down to us. And yeah, get a new battery. :)

Breathe. =)

[identity profile] mitai.livejournal.com 2004-06-14 06:19 pm (UTC)(link)
[livejournal.com profile] elvenjen4 made a lot of good suggestions. It's going to be okay. =)

Remove the battery entirely. Do no troubleshooting with the battery in the laptop. Also remove any and all secondary devices (CD drive, any memory not built-on, all removable cards, etc.) You can find on the web at Apple's support site a manual that will explain how to remove this stuff. I'd link directly here but I don't know what model of notebook you've got.

If you still get an error on boot without the CD drive (if it's removable) then hit the PRAM. If you get one after that, throw the CD drive back into the laptop and boot to OS 9. You can boot by pressing C until you see a background that is different from your normal one. It will give you the options of installing the OS on top of itself (non data destructive) or rebuilding the laptop (data destructive.) You do not want to see anything that says "Formatting." The SECOND you see this, unplug the laptop IMMEDIATELY. You will have about four seconds after it begins to say 'formatting' before it has actually done significant enough damage to result in errors.

If a repair of the OS does not work, I would suggest, if you have data you need to keep, you take the laptop to an Apple Certified shop immediately. Or, you can email me with the exact details of your system (model, processor, exact version of the OS, etc) and I can troubleshoot from here. I am an Apple Certified tech, after all. =) I didn't study my ass off on those tests for nothing. You can get me at jayamitai@hotmail.com

Between [livejournal.com profile] elvenjen4 and me, I think we got you covered. =)

Re: Breathe. =)

[identity profile] elvenjen4.livejournal.com 2004-06-14 06:48 pm (UTC)(link)
Yay Mac people! :)

Maybe this'll help you pre-troubleshoot before she gets back to you. (You don't mind, right C?) She has a 12.1" transluscent white iBook, G3 800 (32 VRAM). (We looked this up on the Apple site.) She's got System 10.1.5 and 640 ram.

I tried searching for open firmware on Apple's site but I couldn't find anything about using it with the iBook, it just mentioned the PowerBook. Is going into the console for firmware before startup only available on PowerBooks?

Re: Breathe. =)

[identity profile] cherryice.livejournal.com 2004-06-14 07:03 pm (UTC)(link)
10.2.8 for an OS, actually. ::G::

So. I've zapped the pram. I've been attempting to run fsck, but it says it is unable to do anything. Norton has killed a huge number of B-Tree and Volume ... something (Volume Header Blocks?) errors. My mind is blank. I can keep Safari running for a bit, but AIM and IE kill it immediately.

Norton is now erroring out, and refusing to let me do any more repairs. Error 23005.

All help is muchly appreciated.

Re: Breathe. =)

[identity profile] elvenjen4.livejournal.com 2004-06-14 07:42 pm (UTC)(link)
DOOD! You told me you had 10.1. Whew! I'm so relieved you have 10.2! Then I can link you to a bunch more downloadable Utilities! :) I'll do that tonight, want me to email you or post?

Those errors sound about right... but I don't know any more about Norton repairs. :( I'll ask around a bit more with the knowledge you gave!

Re: Breathe. =)

[identity profile] cherryice.livejournal.com 2004-06-15 06:05 am (UTC)(link)
My dock has now been reset, and when I try to download one of those programs you linked me to, I am unable. Safari is not able to download -- it says it was unable to create the file. I'm unable to save a text file, either.

As a point of curiousity, search engines kill it, too. Just trying to type something into the search bar crashes Safari.

Re: Breathe. =)

[identity profile] cherryice.livejournal.com 2004-06-15 09:47 am (UTC)(link)
(I`m really not doing this at work.)

I searched Norton, and it looks like I`m going to have to do a volume recover, like it says http://service1.symantec.com/SUPPORT/num.nsf/14e8ad63a2133be2852569680048a511/d08b50f3ef357863882566b400739dff?OpenDocument&prod=Norton%20Utilities%20for%20Macintosh&ver=6.x&src=sg&pcode=num&svy=&csm=no (my keyboard is messed, and I can`t find the html tags, all apologies).

Problem is, I haven`t been running filesaver, so I`m going to lose a lot of stuff, I think.

Is this an advisable course of actionÉ

(Am also missing the question mark.)

Re: Breathe. =)

[identity profile] elvenjen4.livejournal.com 2004-06-15 04:46 pm (UTC)(link)
DON'T reformat your harddrive yet. My dad's getting you a CD with other, really really good utilities which will fix your hd w/o losing data. If you can wait and want to save your files, hold on a few days til it gets there.

If you can find ANYone with a firewire port, ask if you can boot your computer in firwire disk mode and transfer some files. You do this by plugging in your two computers (via firewire cable) while yours is still off, and start yours up by holding down the "t" key until you get a big orange firewire symbol floating on the screen. Then the other computer just thinks of yours as an external harddrive.

Re: Breathe. =)

[identity profile] cherryice.livejournal.com 2004-06-17 12:55 pm (UTC)(link)
Volume Recover failed to work as well -- yet another error. Can't find anyone with a firewire port, but am attempting to find someone with Disk Warrior.

If I can avoid reformatting my HD, I'd really like to. I'd hate to lose everything.

Re: Breathe. =)

[identity profile] elvenjen4.livejournal.com 2004-06-17 02:04 pm (UTC)(link)
It's on its way. :) DW's optimizer is best and it won't reformat your disk.

10.2.8 Utilities

[identity profile] elvenjen4.livejournal.com 2004-06-14 09:01 pm (UTC)(link)
Cocktail
http://www.versiontracker.com/dyn/moreinfo/macosx/18282

If you can get your computer to work long enough, you MUST download and run this utility. Run all the "Pilot" features and let it restart automatically.

Also try this one, never know what it may do: http://macupdate.com/info.php/id/13256

And when it works again, get Virex. :)

I'll look into some others for ya.